A clear set of well-defined, corporate standards assists organizations in not only meeting but also exceeding their customers' expectations. Through interactive workshops Leading Quality Assurance works with its clients to help develop, set and communicate standard operating procedures for their particular brand. Moreover, with over 1,200 standards in 28 departments Leading Quality Assurance has developed a set of internationally recognized standards that can be used as a blueprint for any hospitality organization to achieve their ultimate goal of service excellence.